Submitted by Grays Harbor Community Hospital
Effective January 1, 2020 Grays Harbor Community Hospital (GHCH) and Harbor Medical Group (HMG) began serving patients covered by Molina Health’s Managed Medicaid plan. GHCH and HMG will continue serving community members covered by Amerigroup Washington Managed Medicaid plan.
We appreciate the relationship we have had with CHPW however as of December 31st, 2019, they will no longer provide coverage in our District. Due to their departure Grays Harbor Community Hospital and Harbor Medical Group will only accept Managed Medicaid coverage from Amerigroup and Molina.
We would like to ensure that none of our patients experience a disruption in their healthcare. Patients will be presented options to enroll with Amerigroup or Molina.
If patients arrive with CHPW we are prepared to help facilitate their enrollment with one of our preferred partners, Amerigroup or Molina. There are several options for anyone who has not transitioned to Molina or Amerigroup:
- In Person at GHCH: Patients can make an appointment with Nichole Garrigus Monday-Friday 7am-3:30pm. Please call 360-537-5113 to check availability.
- By phone, please call: Health Care Authority at: 1-800-562-3022
- If you would prefer to use the internet, please go here.
- You will need their Social Security Number or Provider One number, date of birth and zip code on file with the Health Care Authority.
- Select the change enrollment option.
Regardless of coverage, we will provide emergency care to anyone who needs it. We ask anyone who needs emergency care to come to the Grays Harbor Community Hospital Emergency Department.
Below is a FAQ to help answer addition questions community members may have.
Frequently Asked Questions
Why doesn’t my doctor/the hospital accept my insurance anymore?
As of December 31, 2019, CHPW is no longer operating in Grays Harbor County. In response to CHPW’s departure, GHCH hospital and clinics have partnered with Molina. Our partnership with Amerigroup is unchanged. Beginning January 1st, 2020 if you want to utilize GHCH and clinic services you will need to be enrolled with either Amerigroup or Molina for Medicaid coverage. We believe these two partners are best positioned to help GHCH continue to provide quality care to our Medicaid covered patients.
Why is this happening?
In late 2018 we were notified by CHPW that they will discontinue coverage in Grays Harbor County. We have been working for nearly a year to find another great partner to best support our patients and the facilities who provide quality healthcare to all of the Managed Medicaid Customers in Grays Harbor County.
We know this is an inconvenience today, but our partners, Amerigroup and Molina are committed to quality care for our patients and to helping to improve our community.
What can we do now?
We have begun enrolling patients with one of our preferred providers: Amerigroup and Molina
How can I change plans?
Provider One Enrollment- Mon-Fri, 8:00am-5pm
- Phone: 800-562-3022
- Online (24/7)
Patient Support Center
- Grays Harbor Community Hospital- West Campus, First Floor (Patient Financial Services)
- There is a patient navigator there to assist with your transition.
About Grays Harbor Community Hospital
Grays Harbor Community Hospital (GHCH) Aberdeen, Washington, is a comprehensive regional medical center providing quality care to a region of over 70,000 residents covering the 2,000 square miles of Grays Harbor County within Grays Harbor Public Hospital District II. Established in 1959, Grays Harbor Community Hospital is licensed for 140 beds; services including a level-three trauma designated emergency department, critical care unit, surgical services and Family Birth Center. GHCH’s outpatient services include diagnostic imaging, rehabilitation therapies, wound healing center, surgical services and physician clinics. Learn more at www.ghcares.org