Submitted by Comcast
Comcast announced today that it is increasing download speeds for two popular internet packages used across Washington state, the company’s Performance Starter+ and Gigabit Internet offerings. This news instantly brings faster internet speeds to approximately 2,600 households in Grays Harbor County at no additional cost.
Performance Starter+ from 25Mbps to 50Mbps to maintain speed superiority and support customers who are working and learning remotely. In addition, upload speed will be going from 3Mbps to 5Mbps. Gigabit Internet customers will also experience a speed increase from 1G to 1.2G. Upload speed will remain at 35Mbps. This change takes effect today for both new and existing Performance Starter+ and Gigabit Internet customers
Customers will be able to take advantage of advanced WiFi technology that is capable of delivering speeds faster than one Gigabit per second (Gbps) to support the ever-increasing number of connected devices in their homes. The upgrade to the Xfinity Gigabit service is part of a national rollout that began this year.
Additionally, Performance Starter customers in Washington will see their download speed increase from 25 Megabits per second (Mbps) to 50 Mbps. The upgrades will be made at no additional cost to customers across the state who will benefit from the new speeds.
“We know that our services play an important role in connecting communities to online resources, and we are focused on bringing the best Internet services to homes across Washington,” said Rodrigo Lopez, Regional Senior Vice President of Comcast Washington. “Through millions of dollars in statewide network investments this year and WiFi technology enhancements like these, we are helping to make our customers’ connectivity experience better than it has ever been.”
Comcast has invested over $990 million in capital expenditures in Washington over the past three years, including investments in the company’s network. Comcast serves more than 1.6 million residential and business customers throughout Washington state. Comcast is Washington’s leading provider of Xfinity video, high-speed Internet, smart home and phone services. To learn more about Comcast in Washington, visit the Comcast website.
Comcast is also one of the first U.S. Internet Service Providers to offer a WiFi 6 Certified gateway with the latest version of its xFi Advanced Gateway, which is capable of delivering multi-Gigabit speeds via ethernet and laid the groundwork for Gigabit speeds over WiFi. Customers on the new upgraded Xfinity Gigabit tier will require an xFi Advanced Gateway, or one of the WiFi 6 capable devices approved to work with the Xfinity network to receive the faster speeds.
Comcast will reach out to Gigabit Internet customers who need to upgrade their equipment for no additional cost if they don’t have a capable device in their home. Performance Starter customers will not require new equipment to take advantage of this speed increase.
Increased internet speeds support faster connections and more capacity to support the growing number of smart home devices that are being added to home WiFi networks today and in the future. According to The Xfinity Cyber Health Report, some customers have dozens of devices in their homes. In fact, Xfinity xFi users have on average 12 devices per home, while high-end users have as many as 33 devices and added five since last year.
Comcast’s Xfinity Gigabit Internet service is delivered using Comcast’s existing network architecture and the connections that are already in most customers’ homes. In Washington state the company offers Gigabit Pro, a 2Gbps fiber-based synchronous broadband service that is twice as fast as anything else available in the residential market.
Comcast’s residential broadband service is powered by xFi – a simple, digital dashboard for Xfinity customers to control their home WiFi network. In addition to parental control features like pausing WiFi and screen time scheduling, xFi provides content filters that ensure younger children can only access age-appropriate content.
xFi also comes with xFi Advanced Security, which protects all the devices connected to a customers’ home network from malware and other security threats. xFi can be accessed via the Xfinity mobile app (iOS and Android), or on the TV, on X1 and Flex, with the Xfinity Voice Remote. The feature is available at no extra cost to Xfinity Internet customers who lease a compatible xFi gateway.