Sunset Air has been serving South Sound businesses and families for over 40 years. Once a small operation run out of founder Pete Fluetsch’s garage, Sunset Air is now a thriving business with offices in both South Bend and Lacey. What you may not know about Sunset Air, however, is the depth of their expertise. In addition to heating and air conditioning, Sunset Air expertly handles electrical, water heaters, doors and windows. They do it all, and they do it well.

Sunset Air Windows Bill Krier
Window Replacement Division Manager Bill Krier and his team upholds the Sunset Air family legacy of quality and workmanship you can trust. Photo credit: Jessie Sordahl

This summer, Sunset Air encourages us all to reacquaint ourselves with our windows. Your windows have a way of talking and they may be telling you its time for an update. And although window replacement is a big decision for any homeowner, the benefits nearly always outweigh the costs.

“Fortunately, new windows are never a wasted investment,” explained Bill Krier, who manages the Window & Door Replacement Division at Sunset Air. “Windows are key players in your home’s energy efficiency. When you are able to reduce the amount of air circulating in and out of your home you are left with an increased level of comfort inside, and a lower energy bill.”

Even if you aren’t currently considering window replacement, Bill encourages you to look out for some common signs that may indicate your windows may have run their course.

  • They are difficult to open and/or close or are mechanically unsound (may not lock, for example).
  • They are drafty.
  • The panes are dirty and difficult to clean.
  • There are cracks in the frames and/or panes.
  • Wood frames are showing signs of rot.
  • Your energy bills are increasing.
  • Your furniture is prematurely weathering, (a sign that excess UV rays are entering the home).
  • There is evidence of moisture inside the pain or between double panes.
  • They are the original windows and your house has been around awhile.

If you do determine window replacement may be in your future, the window specialists at Sunset Air can help develop a plan to fit your unique situation and goals.

“Our initial focus is always on our customer’s individual needs, such as their expectations for the product, the length of time they plan to spend in their home and their style preferences,” added Bill. “The best way for customers to determine their window needs is by calling us to schedule an in-home consultation. Once we understand what you are looking for we are better able to recommend products you will be satisfied with that work within your set budget.”

At Sunset Air, you will find a wide range of products from manufacturers such as Milgard and Therma Tru, companies that share Sunset Air’s commitment to exceptional service and craftsmanship. The journey to great windows and doors, however, doesn’t stop with selecting your product.

“Improper installation can prevent a product from operating as it should, for as long as it should and can even void the warranty,” emphasized Bill. “Undue stress can occur, seals can be damaged, and the look may not match your expectations. Proper installation is just as, if not more, important, than the product itself when it comes to windows and doors.”

Luckily, the window installation team at Sunset Air is efficient and precise, saving you both time and worry. Plus, they have more than 35 years of experience in the window and door business, meaning they can confidently work with all types of materials including wood, vinyl and aluminum with unrivaled precision and care.

“The Sunset Air motto is ‘We won’t be comfortable until you are,’” shared Bill proudly.  “Our customers see and experience this in action every time they interact with our teams who are constantly working to exceed their expectations.”

This high level of commitment to the customer service experience is why Sunset Air has endured all these years. Each window and door replacement job is graded by you, the customer. These report cards give feedback, positive and critical, to the installation team on important criteria such as communication, promptness, knowledge and quality of work. Bill was proud to share last month’s reports, and I don’t blame him. Page after page showcased glowing marks and written commentary offering the highest of appreciation and praise.

“From the beginning,” adds Bill, “the Fluetsch family and Sunset Air have fought to become a company that the community can trust. They are all about doing right, by their customers, by their employees and by everyone else in the community. Over the years they have won many awards, but integrity, longevity, security and trust…these are the accolades Sunset Air has worked hardest to earn and values the most.”

To learn more about Sunset Air’s Window and Door Replacement Division explore the Sunset Air website or visit them in person at their showroom where you can meet Bill and his team of windows specialists, get a hands-on tour of available window products, share your goals and schedule your complimentary in-home consultation. They are looking forward to showing you all the ways Sunset Air can best serve you.

Sunset Air Grays Harbor
10 E Robert Bush Dr.
South Bend, WA 98586

Sunset Air Lacey
5210 Lacey Boulevard SE
Lacey, WA 98503
360-456-4956 – 24 hour service


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